Shutterfly customer service: FAIL
Customer (Kevin DeGraaf) 07/29/2008 10:10 AM
Do you have an API for ordering prints (or at least assembling a shopping cart that can be manually purchased)?
Response (Courteney A) 07/29/2008 07:01 PM
Dear Kevin,
Thank you for contacting Shutterfly.
Shutterfly do have a shopping cart. This allows you to return later to place an order that you had been working on. This also ensures that an order you were working on is not lost if you sign out of your account or close your browser window. For your convenience, Shutterfly will save the contents of your shopping cart for a limited time (10 days) after you sign out. For more information about the shopping cart, please refer to the link below:
Title: Shopping Cart Overview
URL: http://crmweb.shutterfly.com/cgi-bin/helpfly.cfg/php/enduser/std_adp.php?p_faqid=111&p_created=1127316234
If you need further assistance, please feel free to contact us.
Thank you for using Shutterfly.
Sincerely,
Courteney A.
Shutterfly Customer Service
Update: a more helpful rep pointed me here.
Wow! She didn’t even read your question, she saw shopping cart and ran with it. I am glad in the end someone was able to help you.
Lisa
14 Aug 08 at 11:16 am